Help centre
Account & Security

Resetting your password

If you’ve forgotten your password, you can regain access quickly using the email address connected to your account.

How to Reset

1

Go to the login page and click Forgot Password.

2

Enter your account email address.

3

Open the password reset email we send you.

4

Click the link and create a new, strong password.

If you don't receive the email

Check your spam or junk folder.

Ensure you typed the email address correctly.

Wait a few minutes, as some providers can be slow.

If it still doesn't arrive, please contact support.

Security Note

Password reset links expire after a short time for your protection. If your link has expired, simply request a new one from the login page.

Password Tips

For a secure account, use a password that:

Is at least 8 characters long.

Includes a mix of letters, numbers, and symbols.

Is unique and not used on other websites.

Is never shared with anyone else.