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Account & Security

Deleting your account

We're sorry to see you go! Before you delete your account, please keep in mind that this action is permanent and may remove access to information you still need.

Before you delete

Please verify that you no longer need access to:

Upcoming scheduled lessons

Your full lesson and learning history

Past messages and shared materials

Payment and wallet records

Tutor verification records

How to delete

You can find the "Delete Account" option in your Settings. Follow the prompts to confirm your decision. If you can't find the option, contact support for assistance.

For Tutors

Tutors should ensure all completed lessons have been paid out and any upcoming sessions have been properly handled before closing their account.

If you are unsure

If you're only having a technical issue or need to change your role, contact us first! It’s often better to fix an existing account than to lose your history by deleting it.

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