A weak internet connection can cause lag in video, audio, or the interactive whiteboard. Improving your connection often solves classroom stability issues.
Quick Steps for a Better Connection
Move closer to your router.
Ask others on your network to pause high-bandwidth activities like streaming or large downloads.
Close unused apps that might be consuming data in the background.
If your connection is very weak, turning off your video while keeping audio on can help stabilize the lesson.
Tips for Mobile Data Users
Ensure you have a strong signal (3G/4G/5G).
Check that you have enough data remaining.
Avoid moving around during a lesson, as switching towers can drop your connection.
Communication
If your connection drops, try to let the other person know via the classroom chat or Skooled messages once you reconnect. For example: "My connection is a bit unstable, rejoining now."
Before an Important Lesson
Join from a quiet location with the best internet possible.
Keep your device plugged into power.
Join the room a few minutes early to test your speed.
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